標準結構：A-I-R
Standard Structure: A-I-R
A
Attention
取得注意
Ladies and gentlemen, may we have your attention, please?
I
Information
核心資訊
Explain what happened, how long it will last, and what passengers need to do.
R
Reassurance
安定與收尾
Thank passengers; if no answer yet, promise when you will update. Never guess.
廣播十大原則
10 Broadcasting Principles
數字、時間與航班號讀法
Numbers, Time & Flight Number Reading
Flight numberFlight 518flight five one eight
Time15:40three forty p.m. / fifteen forty
GateGate A12gate A twelve
Temperature24 degrees Ctwenty-four degrees Celsius
Altitude10,000 feetten thousand feet
Duration20 minutestwenty minutes
廣播前十秒檢核
Pre-Broadcast 10-Second Checklist